-Frequently Asked Questions-
Have a Question? Look Here For Answers!

Q: Do you accept orders from Canada, and overseas and do you ship to Canada and over seas?
A: Yes! We accept International orders and orders from Canada and we will ship international and ship to Canada. However, due to the price difference in shipping, we have to add extra for the shipping. When the site says shipping is included, this is to the US only. Additional shipping may be required for other areas.

Q: Do You Accept Returns?
A: Yes, but the item being returned must be returned within 5 days of the reciept date. All packages are tracked in real time to protect both the buyer and ourselves interests. We are notified when a package has been delivered. The package must be returned in the same fashion as it was mailed (example, if it is mailed priority, it must be returned priority). You have to have a legitament reason for wanting to return the item. There must be NO wear or damage on the item being returned.

Q: If I return something, will I get my full price back?And what if I want to cancel my order?
A: No, you will get a refund minus the S&H costs. We also deduct a 25% fee off the total cost to relist, restock and resell the item. As to refunds....when you place an order it holds you a spot in the beadwork order....possible clients may not wish to place their order if they are to far down the line and if you cancel your order it still will have caused me to miss out on a job... all deposits are however not final but I do require you to forfit 25% of the enital deposit left as you will have possible caused me to miss out on business....Q: Do you accept rush orders for beadwork and outfits? A: Yes! We accept rush orders for a $25.00-$75 fee depending on what kind of outfit it is... this price is for outfit orders only!Beadwork ruch order fee is $150 xtrra an applies to only the accessories pieces not big beaded items.

Q: What is required to get my order started?
A: We require that payment of half the cost of the item or items being orderd is recieved before we start on the order. This is to cover cost of matierals, and proof to us that you are serious about your order, and that you will pay the remaining balance due once the order is complete.Also you must be honest about the size fo the person you are ordering an outfit to be made for...ie: if they are 5 years old but as tall as a 9 yr old you must let us know as there are different price ranges.

Q:When will payment in full be due?
A:Payment is due in full up to 10 days after we notify you that your order is complete.